PRIVACY POLICY
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​UPDATED September 19, 2024
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New data legislation (GDPR) comes into effect on May 25, 2018. We've updated our Privacy Policy to make it easier for you see what personal information we collect and what we do with it.
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We take both privacy and personal data security seriously, so please take a moment to read through our Privacy Policy to ensure that you're comfortable.
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1 - HOW DO WE GET YOUR INFORMATION & TYPES OF INFORMATION GATHERED
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, email address, information from your social media platforms (depending on how you entered our site) and payment information.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing : With your opt-in permission, we may send you emails about our store, new products and other updates and we never send spam.
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Understanding the types of personal information we collect
Depending on the the contact we have with you we may collect one or more of the following types of information:
INDIRECT GATHERING INFORMATION
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Indirect information gathering is done via the use of cookies. You can choose to accept or decline cookies from the website, www.ourworldtravellogs.com. A cookie is a small file which is placed on your device when you visit a website. The file is added and the cookie helps analyse web traffic, or lets you know when you visit a particular page. Cookies help us to provide you with a better experience by tailoring the website operations to your needs and responding to you as an individual user, such as identifying the pages you find useful and the pages you do not.
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In no way does such a cookie give us access to your computer, or any information about you, other than the data you choose to share with us.
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We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and it does not identify you individually.
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Note also that third party cookies might be downloaded onto your device as a result of your use of this website. For example if you were to send information from this website to your social media account, your account may require the use of such cookies to enable this transfer to take place. These cookies are not under our control and we disclaim any responsibility for the acts of third party cookies.
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DIRECT INFORMATION GATHERING
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Direct information gathering is done via registration records or cookies. When you make a purchase, register with us, log in, or post comments on this website there is a minimum amount of information required for the website to function and to deliver the expected service. For example, for us to be able to create a customer account we require personal information as means of identification, e.g. an email address and password. Some of the cookies we use are non-essential, but allow the website to be personalised to you, for example remembering your information when you come to login and thereby increase the efficiency of your next visit.
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SOCIAL MEDIA GATHERING
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Social media data gathering is done via technology we employ to help us identify when you may have encountered us through social media, or to send you targeted marketing messages relating to products we have to offer during your social media experience. The use of this technology does result in our holding your personal contact details and likes and dislikes. We do not categorise this information based on what the law describes as “sensitive personal data”. We do this automatically, however there is a facility for you to stop our processing of such data by managing your browser preferences. You can find out more about this via YourOnlineChoices.
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2 - CONSENT
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How do you get my consent?
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You give consent for the storage of your name, home address and email address if you opt-in and sign up to our newsletter via the form on the homepage. You also give us consent by opting in before any transaction placed on our website (via a tick box that states you have read and understood the stores Terms and Conditions and Privacy Policy.
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When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only, you will be asked before completing the transaction if you agree to both this Privacy Policy and our Store Terms and Conditions.
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What do you do with my information?
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We use the information we collect to understand your needs and provide you with a better service, in particular for the following reasons:
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- Internal record keeping.
- We may use the information to improve our products and services.
- To manage promotional offers available to you, offered by us.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting, using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail.
- We may use the information to customise the website according to your interests.
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We never store your full card details, these are stored with our payment merchants Wix Support. You can find out more about Wix here.
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We will never sell, distribute or lease your personal information to third parties unless we have your explicit permission or are required to by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting, if you tell us that you wish this to happen.
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How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at welcome@ourworldtravellogs.com or using this form here.
3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
4 - WIX
Our company is hosted on Wix.com. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Please see here for more information regarding Wix.
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Payment:
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
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5- HOSTPAPA
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Our company email is currently hosted by Hostpapa.co.uk. Please see here for Hostpapa's Privacy Policy.
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6 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers (you can access those above).
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in UK and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
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Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
7 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, Wix is Payment Card Industry Data Security Standards (PCI DSS) compliant and is accredited as a level 1 service provider and merchant. You can find out more about their accreditation here.
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8 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
9 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you. We will endeavour to give you at least 60 days notice of this happening.
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QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at welcome@ourworldtravellogs.com.